Hosted IP Telephone Systems
CDI Group provide a wide range of hosted VoIP solutions, which offer flexible and cost effective telephony services to both SME and Corporate Enterprise business users.
Hosted VoIP offers features, benefits and cost advantages that will transform the way your company does business.
Managed Hosted VoIP will not only save on UK and international calling but you will also receive powerful PBX calling features.
Our hosted VoIP solution is built inside the UKs biggest tier-one carrier, providing unrestricted call volumes together with a quality of service second to none.
Hosted VoIP offers call recording, which is an invaluable tool for any type of business or enterprise which needs to re-play calls for training, compliance or monitoring purposes.
Our hosted VoIP solution can be self-installed and configured, however CDI also offer a selection of professional services as follows;
System configuration with Technical Account Manager (TAM) before installation date.
Site verification done for each site – Ping test, latency, and bandwidth assessment. Provide broadband service, if required.
Dedicated Technical Account Manager throughout the installation process.
Work with customer to determine placement of all equipment.
Cat 5e and Cat 6 cabling services.
Unpack equipment and perform power on test to ensure that all is working.
Make all necessary network connections.
Configure IP address on telephone unit (if DHCP Server not available).
Program extension and user information into telephone unit.
Activate MAC Address/Serial Number for each telephone unit.
Perform test calls from each extension to verify that system is working properly.
Perform test calls to telephone numbers outside of the phone system to ensure that a dial tone is present.
Perform orientation on voicemail and calling features to familiarize all end users with their new telephones.
Network Services are available within the UK, Europe and Worldwide.
Our Network Services are Integrated, providing the Total Solution.
Full Compliance to CDM Regulations and Applicable Legislation.
Experience in All Vertical Markets and Industry Sectors.
All Customers will have a Dedicated Account Manager.
Over 70 Directly Employed CSCS Qualified Engineers.
White Label Services available for System Integrators.
Bespoke Framework and Service Level Agreements.
24x7x365 SLA Maintenance Contracts.
Why CDI Group?
100 Directly Employed Staff including Project Managers and Engineers.
Certified by BSI to ISO 9001 Quality Management Standard.
30 Years Plus Experience in Data and Telephone Networks.
Certified by the World’s Leading Cabling Manufactures.
NICEIC Approved Contractor – ECA Members.
Constructionline Approved Contractor.
SafeContractor Approved Contractor.
Prince2 Qualified Project Managers.
CHAS Approved Contractor.
CDI Group Limited
5-7 Melchett Road
Kings Norton Business Centre
Telephone: 0845 130 8444
VAT Number: GB 558913013
Company Reg Number: 02440478